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  #61  
Old 01-23-2014, 11:17 AM
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I think Disney is ignoring my email I haven't gotten a reply yet, gotta wait and see.. *mumble mumble*
Maybe they will open it in January.
OMGERD!! I'm so excited!!
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  #62  
Old 01-23-2014, 12:08 PM
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ok... I searched Toontown on that Help page and it shows it updated the same day. All the games do.

Weird.

However, there are no links for Toontown like the PH info. So I'm not losing hope.
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  #63  
Old 01-23-2014, 02:07 PM
Dawn Daisydew Dawn Daisydew is offline
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From "Walt Disney World Guest Mail" <[email protected]>

This was received by my Father and says I can share with you.

Dear Dave,



Thank you for contacting the Walt Disney World® Resort. I'm very sorry you feel as though we weren't answering your previous question completely and I thank you for taking a moment to share your thoughts with us regarding the closing of Pixie Hollow online. When we receive comments such as yours, they are shared with various members of our organization. We appreciate your concerns and will share them at the appropriate levels. We also understand that closing online sites such as this can have an impact on our guests who play and enjoy them.



If you have questions or need further assistance, feel free to contact us.



Sincerely,



JoDean Clinton

eCommerce Sales and Service Team



PLEASE NOTE: All information is subject to change without notice and should be confirmed just prior to your visit.




Original Message Follows: ------------------------

I guess this is just a standard reply that you send out as you made no reference to my initial email about Pixie Hollow. You did not even say you would pass it on the appropriate people.
You should know that since closing my daughters favorite online site (Pixie Hollow) she does not want to set one foot on any Disney property anywhere as we usually go to Disney every year. I know that really bothers you a lot (NOT) as I am sure you don't care one little bit. The happiest place on earth cares nothing for all the kids you have hurt but then again you don't have to live with them because all you care about is the money nothing more. I bet Walt is spinning in grave right now.

Dave

Greetings from the Walt Disney World® Resort!

Thank you for writing to us. We sincerely appreciate your loyalty to Disney and value the time you took to share your thoughts.

Please be assured you that your message has been received and we have begun the process of researching your needs. Please understand that, depending on the nature of your request and the amount of research required to provide you with the most accurate and timely information, our response time may vary. Should we need to enlist the help of other Disney experts to provide you the best answer you may find that your response comes from that resource rather than this e-mail address.

If you are visiting the Walt Disney World® Resort within the next two weeks and need immediate assistance, please call us at 407 W-DISNEY (407-934-7639) between 7:00am and 11:00pm E.S.T. daily.

Again, thank you for your message and thank you in advance for your patience. We look forward to assisting you soon.

Walt Disney World® Resort Online Communications and Support Team.
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  #64  
Old 01-23-2014, 02:32 PM
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At least it wasn't like "Its closed forever, the end" type of thing.
Yet interesting to what they said to your dad.
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  #65  
Old 01-23-2014, 03:39 PM
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About that page with the links uploaded two days ago...
Guys, every article says it was uploaded two days ago. I think this website is completely new, so they just wanted to update it for the ultimate "Contact Us" experience. (Except on the Pixie Hollow page, it just gives us old links and no way to further contact them.)
The weird thing is, I can't find a webpage on there for POTCO or Toontown... and when you try to find specific information about "all" games on the website, all three of the now closed MMOs don't show up, but Club Penguin does.
But Pixie Hollow seems to be the only one with an FAQ on the site. (as well as the disney.com main site, but that's a different subject.)
This is all very confusing, so I think I'm going to try to contact support@DisneyInteractiveGames to try and get any info out of them.
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  #66  
Old 01-23-2014, 05:18 PM
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Quote:
Originally Posted by popcorn1234 View Post
About that page with the links uploaded two days ago...
Guys, every article says it was uploaded two days ago. I think this website is completely new, so they just wanted to update it for the ultimate "Contact Us" experience. (Except on the Pixie Hollow page, it just gives us old links and no way to further contact them.)
The weird thing is, I can't find a webpage on there for POTCO or Toontown... and when you try to find specific information about "all" games on the website, all three of the now closed MMOs don't show up, but Club Penguin does.
But Pixie Hollow seems to be the only one with an FAQ on the site. (as well as the disney.com main site, but that's a different subject.)
This is all very confusing, so I think I'm going to try to contact support@DisneyInteractiveGames to try and get any info out of them.
Maybe because we gave more love to PH?
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  #67  
Old 01-23-2014, 05:26 PM
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I'm not sure...there were a lot more people on Toontown than Pixie Hollow. From what I've seen, there was more buzz about TT closing than PH.
This is all so confusing! I really hope PH will reopen someday.
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  #68  
Old 01-23-2014, 09:43 PM
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I ish heart broken as I go throw things.. memories on PH. *sobs*
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  #69  
Old 01-23-2014, 11:00 PM
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I just don't know what to think anymore... Sigh.
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  #70  
Old 01-24-2014, 02:19 AM
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The Disney Interactive Page is under construction.
But, the Pixie Hollow contact/information has been left unchanged. To be changed or no?
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  #71  
Old 01-24-2014, 09:24 PM
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The 'create a fairy' in Harvest Hustle has always been there. This is not new. I used to play that version from time to time before the game closed, as it was easier to access on an old laptop over going directly into game.

So.... they just didn't bother removing the ad, basically adding more to the heartache.

Thanks Dawn for posted the website. Unfortunately it only does 'loading' for me, nothing more. I've had the best luck with the UK site. I tried for the life of me to get registered on the Russian version as it seems like our American Hollow. There is no option to pick the U.S. as a location option, so I think when it asks for telephone number it won't work, and in turn making it incorrect. It won't translate what I am doing wrong when the fail window pops up, so that's my guess.
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  #72  
Old 06-11-2014, 06:44 AM
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Quote:
Originally Posted by Silver LightflowerPH View Post
At least it wasn't like "Its closed forever, the end" type of thing.
Yet interesting to what they said to your dad.
yes im interested too, isn't like closed forever, but who knows if there a something similar to hollow from disney or something about fairies in future?

Just Guessing...
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