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| Fixed Computer Technical Support archive |
Grrrrr.
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#1
06-29-2009, 03:10 PM
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Grrrrr.
i asked my parents whether or not i should download firefox, and they said YES! however, when i downloaded it, it said the same exact thing as it does with safari. I HAVEN'T USED PIXIE HOLLOW OVER 2 MONTHS ! someone please help me, and don't say its the flash because ITS NOT THE FLASH ! i even tried restarting my computer! ughhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhhh.  __________________ Last edited by AbStRuSe_x3; 08-20-2009 at 06:18 PM. |
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#2
06-29-2009, 03:16 PM
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Well, the Hollow is closed right now for tinkering so no one can get to it. For a few hours, we couldn't even get to the main page ~ it was just blank. They have at least added the "we're tinkering" message now and it won't open until noon PST. So give it a few more hours and try again.
Sending you some get connected vibes and  !  ~ Em |
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#3
06-29-2009, 03:17 PM
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What is the thing it is doing, again? I have been too sleep deprived to remember what the original trouble was, but I am really surprised if you are getting trouble again. Try deleting and downloading Firefox again, is my advice, for what that is worth. I LOVE FIREFOX for Pixie Hollow. Never a glitch with it while I am in there, wish I had gotten it right from the start of my first visit to the Hollow back in October of 2008.
I look forward to your response. Warmly, Suzy Sunshine - seek4light MyFairies: Lark Morningsong Autumn Pumpkinglow Cricket Pepperspeck |
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#4
06-29-2009, 03:26 PM
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Another idea is to make sure you shut down everything and restart the computer after the download.
It wouldn't be the flash unless it told you that specifically, so I agree it probably isn't the flash. As mentioned earlier, PH is actually down for now, so don't give up. Check out the thread for the "A New Message has appeared" to see time updates. Now it appears to be 12 noon Pacific time which is 3 pm Eastern. Don't know your time zone, so figured I would cover the span. lol Again good luck and ask if you have any questions! Fly with you, VM PS can you make a screen shot of what you get when you try to get on (barring the tinkering time right now)? That might help us with ideas of what is up. Good luck. Last edited by Violet Merryvale; 06-29-2009 at 03:27 PM. Reason: named wrong thread-corrected. |
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#5
06-29-2009, 03:32 PM
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Poor dear Firepetal, I wonder if it is not time for you to try chat help or calling Disney helpline about this problem of not ever being able to get in there. That is a very weird problem and if Firefox is not getting you there, something is wrong. My first guess is that you probably have a Firewall set up on your computer and if your computer will not allow cookies and the Firewall is set to a very VERY secure setting, you cannot get Pixie Hollow. Period. I have to tell you that my first guess is not the guess of a computer brain, I just feel like that is a strong probability in your case. BEST WISHES to you on getting back into the Hollow!
Suzy Sunshine - seek4light MyFairies: Lark Morningsong Autumn Pumpkinglow Cricket Pepperspeck |
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