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Old Can't access Disney Fairies UK website

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  #16  
Old 08-18-2013, 02:45 AM
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My two fairies on my UK account were deleted a few weeks ago without my consent. I wasn't particularly worried since I have screenshots saved of them and could make new fairies, but really now, why would they do that? Some people could be really upset when they find out that all of their fairies have flown off.
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  #17  
Old 08-18-2013, 04:42 AM
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Originally Posted by Misty_12 View Post
I somehow managed to get into some account manager thing (they weren't letting me log in so I was trying to change my password) and I saw they changed my username! My username is now the same as before except with a ton of numbers and symbols at the end.
I think they are just doing it to achieve continuity across all of the Disney sites, not just Disney International. In my case, someone (who is not me :P) had my international username on the US site (which is weird since it's my first and middle name, and it's not a common combo! :O) So, I was sent an e-mail saying I had to change it, or they would. None of the options I tried worked, so I just decided to wait and see what they would change it to.

Now that I tried the password reset trick, (thank you for the hint!) it allowed me to choose my primary US account username as my primary account across all sites. Which is ok, all of my international fairies are gone now though *sigh*
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  #18  
Old 08-18-2013, 03:24 PM
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So, if they're trying to achieve continuity, then does that mean I can log in on the US site with my international username/password, or log in on international sites with my US username/password?
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