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  #1  
Old 08-16-2013, 04:40 PM
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Question Can't access Disney Fairies UK website

I’m not sure if it’s just me, but I can’t get on the Disney Fairies UK website. I could about thirty minutes ago, now it just keeps saying “OOPS!! That page cannot be found. To return to the Disney site click here.”
Is anyone else having this problem?
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Old 08-16-2013, 05:15 PM
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I just tried it and it says that for me, too.

This is the link for when I type in Disneyfairies.co.uk and it says that: http://www.disney.co.uk/errormsg/500.html
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Old 08-16-2013, 08:19 PM
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Try this link out. Worked for me. http://www.disney.co.uk/disney-fairies/
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Old 08-16-2013, 08:32 PM
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Yay!! It's working now! Thanks Eve!
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Old 08-16-2013, 08:48 PM
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You're welcome!
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Old 08-16-2013, 11:01 PM
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Thank you! It worked
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Old 08-16-2013, 11:35 PM
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Same here guys! But thanks Popcorn for the link!!

EDIT: I had to create whole new account though Lost all my old fairies!

Last edited by Jenny Hollybell; 08-16-2013 at 11:48 PM.
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Old 08-17-2013, 12:21 AM
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Originally Posted by Jenny Hollybell View Post
EDIT: I had to create whole new account though Lost all my old fairies!
Oh my gosh SAME HERE! I thought I was the only one; I'm so sad all of them got deleted. It would be worse if our main Pixie Hollow fairies got deleted, though! Even thinking of it... wow, makes me speechless.
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Old 08-17-2013, 12:48 AM
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Oh no! I'm so sorry your fairies were deleted!!

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Originally Posted by Julie Dazzleshimmer View Post
It would be worse if our main Pixie Hollow fairies got deleted, though! Even thinking of it... wow, makes me speechless.
Oh my word...I would be livid if that happened! The NC would receive a very long email from me!
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Old 08-17-2013, 04:53 AM
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They are doing something weird where there cannot be any duplicate log-ins across all Disney sites, US included. I used the same log-in for all of the international sites, but someone already had it on the US site, so now my accounts are gone too :,( They said that they would change my username for me, to something else, but it never happened, so I guess I'll just have to start from scratch!
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Old 08-17-2013, 01:46 PM
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My fairies are all deleted, too! The Never Council is going to be receiving a letter from me soon.

EDIT: YAY! My fairies are back! I have a question about usernames- If they're an email address, will you be able to change them in the future or not?

Last edited by Rosalina286; 08-17-2013 at 07:54 PM.
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Old 08-17-2013, 01:51 PM
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That's horrible to hear! When I saw this thread I went and logged in... Since I didn't use the same username as my US account, all my fairies are still there.
I hope this problem is fixed soon!
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Old 08-17-2013, 03:16 PM
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I'm sorry that happened to you all! Hopefully this is fixed soon!
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Old 08-17-2013, 04:02 PM
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Same thing happened to me!!and I dont like how we have to put ALOT of personal info to make an account now. It used to be so easy - _-
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Old 08-17-2013, 11:26 PM
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All my fairies are still there, but some of their pixie pages just won't load, no matter how long I wait. I tried going to their pixie pages with another fairy, but that doesn't work. What's really strange is this is only happening to my animal and light talents...
Is this happening to anyone else?

Quote:
Originally Posted by Lila Starshine View Post
They are doing something weird where there cannot be any duplicate log-ins across all Disney sites, US included. I used the same log-in for all of the international sites, but someone already had it on the US site, so now my accounts are gone too :,( They said that they would change my username for me, to something else, but it never happened, so I guess I'll just have to start from scratch!
That's weird. I wonder why they are doing that! I'm so sorry your accounts are gone!
I think they are making me change my username too. I somehow managed to get into some account manager thing (they weren't letting me log in so I was trying to change my password) and I saw they changed my username! My username is now the same as before except with a ton of numbers and symbols at the end.
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