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Fixed Computer Technical Support archive |
Firewall Blocking the Internet? |
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#1
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Firewall Blocking the Internet?
I have a program on my computer, no idea how it got there, called Firewall. It says "Firewall blocked a program from acessing the Internet" randomly, and then closes my Internet tabs. Its done it three times already as I'm writing.
It just said "virus detected". Does anyone know why its doing this and how I prevent it? ~Cat |
#2
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I don't know, Cat. It means that a virus has infected your computer probably.
Try blocking all the Pop-Ups or something like that. Or try scanning your computer. If any other programs get access to your computer, you may lose all the data and that's why the Firewall is blocking your programs. Firewall is a protective.. utility software? I am not sure, but it prevents viruses from entering the computer. I am sure that many forum fairies will be able to help you out more thouroughly! Happy Flapping! Jillian Snowdew |
#3
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Thank you, Jillian.
However, I hope someone helps me soon, because it is starting to really annoy me. I'll have to get my brother to clean my computer next time he comes over, which sadly, is in two weeks. I hope I can get it settled before then! ~Cat P.S. It close 3 times while I was typing that. |
#4
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Cat the Firewall are safely devices configured for protect the net, the idea is that this block the access to some "things" for security.
I suggest you that do not change anything of that settings and that ask to your parents about this, maybe they configured this
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#5
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Well, it has also told me to get "Ultimate Protection" but that costs money. Also, I just realized it's not Firewall, but Windows Security telling me Firewall has blocked it. I don't understand.
Thank you, Cupcake. I'll check it out. ~Cat P.S. It closed 4 times during that. |
#6
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Oh no Cat.... there is a virus called Windows Security (I had this or something VERY similar) and it seems it has already infected your computer. It is designed to look official at first glance. Part of this virus is to stop access to the internet to prevent you from downloading any antivirus software. Stop everything and run a (or several) virus scans immediately. Do not back up anything as you could backup the virus.
Run Norton, Avast or whatever you have installed then any malware protection you have. I use Avast as a general antivirus but also use Malwarebytes Anti-Malware since some viruses can slip by one protection. In fact, when I think something has accessed my computer I run 4 different programs to ensure it has gone. Please do it now. The longer you leave it the more entrenched it will become on your computer.
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Credits ~ Signature: Alyce Natalie ~ Profile: Twilight ~ Avatar: SweetCupcake ~ Thank you! |
#7
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Quote:
That "Windows Security" program is a virus itself--whatever viruses it says you have, you actually don't. My computer used to have that terrible virus/program, as well. It takes a while and persistence to get it off your computer system, so I would do what Jezzi has suggested and get it off as soon as you can. I wish you the best of luck, but its not impossible to solve!! popcorn |
#8
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Well, I ran a anti-virus I found, but I can't find what security I have. I have no idea what my security is(or where it is located). I'll ask my brother to look at it, but, that's in two weeks! I don't know much about computers, only certain computer programs and I have no idea what to do or how to.
~Cat |
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